FAQs

Q?

Is a Walk-In Clinic visit more affordable than an Emergency Room visit?

A.

A Walk-In Clinic visit is normally a lower cost choice for patients than an Emergency Room visit. Depending on your insurance, a patient at the Walk-In Clinic will pay a co-pay similar to what they may pay for a doctor's office visit.

Q?

How long will I have to wait?

A.

Our intention is to complete your care in less than one hour. We try our best to see you as quickly as possible. Wait times are based on the number of people seeking care as well as the seriousness of their conditions.

Q?

Do I need an appointment?

A.

No, patients will be seen on a first-come, first-served basis.

Q?

Who will care for me?

A.

The Walk-In Clinic is staffed by skilled and friendly health care providers, nurse practitioners.

Q?

Who should come to our clinic?

A.

All adults and children are welcome. We treat medical condition that need care right away, but are not life-threatening.

Q?

What happens after my Prompt Care visit?

A.

Your Prompt Care provider may refer you to your primary care doctor. If you don’t have a regular primary care doctor, we’re happy to help you find one who will meets your needs.

Q?

What can I be treated for?

A.

Prompt Care services are for patients with common complaints. These are listed on the web page. Please, don’t hesitate to contact us with any questions you may have. we are here to serve you. If you need care outside the list of condition, you’ll be referred to your primary care doctor or your nearest emergency room for treatment.

Q?

What forms of payment are accepted?

A.

Prompt Care services are affordable and payment is due at the time of service. Insurance is not required, but most plans are accepted. Cash and credit cards are also accepted.

Q?

Who will treat me?

A.

Nurse practitioners provide your care. Prompt Care can communicate electronically with your primary care provider to keep them informed of your care.

Q?

How does Prompt Care work?

A.

Prompt Care is a walk-in medical clinic and telemedicine service available to anyone who needs medical care. Our services should not replace your primary care provider. However, when you are in need of medical care, but don’t need an emergency room or can’t get to your primary care provider,Prompt Care is available to serve you. No appointment necessary.